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Admissions and Marketing Director
Nampa, ID
Job Description
Full-Time Day Shift Position:
POSITION SUMMARY
The Admissions and Marketing Director is responsible for overseeing the admissions process at a skilled nursing center in partnership with the Administrator and Director of Nursing Services (DNS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Establishes and maintains professional relationships with community members, hospital leadership, discharge coordinators, caseworkers, physicians, senior living communities, senior centers, and all other admission sources to generate consistent admissions and repeat referral sources.
2. Acts as the initial contact for health care discharge planners, families, and other responsible parties to respond to admissions referrals. Promptly responds to all referrals and inquires. May require responding after hours and on weekends.
3. Facilitates daily communication with discharger planners and community representatives to assess needs of prospective patient and manage the admissions process.
4. Screens and reviews potential admissions. Collaborates with the clinical team to identify care goals to ensure that adequate resources, environments, and services can be provided to prospective patients. Provides resources for alternative placement when necessary.
5. Works with Administrator, DNS, and regional leadership in decision making process for admissions. Exercises ethical and sound decision making in carrying out the admissions work of the center.
6. Partners with the Administrator and DNS to ensure that personnel are available to maintain the highest practicable level of physical, mental, and psychosocial well-being for the prospective patient and meets the state and federal regulations for staffing.
7. Coordinates the admission process of each new patient including initial screening, admission paperwork, communicating with all departments to prepare for new admission, and ensuring patient room is ready before the patient arrives.
8. Completes required admission paperwork with the patient and/or patient's agent. Communicates admission information orally and in writing to the admissions team
9. Develops and implements programsto promote the center to community hospitals and agencies in accordance with Prestige marketing plans and as recommended by the regional team.
10. Provides tours to prospective patients and patient's agent. Highlights service offerings and differentiators.
11. Manages the admission department budget in partnership with the Administrator.
12. Participates as part of the leadership team by actively contributing with problem solving, decision making, center and company-wide initiatives, and attending leadership team meetings. 13. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents' families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits
QUALIFICATIONS AND EXPERIENCE
Minimum of 2 years' experience working in skilled nursing or hospital setting. Excellent written and oral communication skills. Individual must be a team player, well organized, self-motivated, and flexible. Experience with admission coordination, marketing plans, and public relations preferred.
EDUCATION
Associates Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
EOE/M/F/VETS/DISABLED - At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Karcher Post-Acute and Rehabilitation Center:
Karcher is Located at 1127 Caldwell Boulevard Nampa, ID 83651 just 20 short miles West from the heart of Boise.
With a new Director of Nursing in play and the continuous superb survey scores the team just keeps getting better! In the past 4 years Karcher has become a 4-Star facility with 5-Star quality measures, staffing rations, and RN coverage.
Karcher and the 66 licensed beds that they have has become the provider of choice with the local hospitals in the Nampa area due to their excellent therapy staff. Amongst their high-quality staff, another reason it is a provider of choice is due to the easy access to several local shops and restaurants for those visiting! The area is growing tremendously with many new homes and amenities making their way to Nampa.
The staff at Karcher differentiates them from the rest of the industry. You won't find a better team in the area. Karcher has enjoyed a string of unbelievably high performance, including multiple recent deficiency-free surveys.
Our community is stunning, immaculately kept up and a truly safe and enjoyable place to spend your working days. Celebration, fun, and encouragement of one and other is daily. Everyone is a team-player and always pitching in to help. The laughter of our team members as well as our residents flood the halls to give it a family-oriented feel. This culture allows Karcher to have low turnover and the positions that do come open to be like a rare diamond!
This is a culture of high performance and teamwork.
Our managers at the community are accessible and present at all times to support our team. By working at Karcher, you would be relishing in an open-door policy, responsive leadership style, a supportive environment, a management team that engages with staff and incredible opportunities for career advancement.
If working in a home-like setting, with a robust team atmosphere, and with a national award-winning employer that has a great promote-from-within culture, then Prestige Senior Living - Karcher is the place for you.
Who Is Prestige Care?
Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is a employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.:::::
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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