ESSENTIAL FUNCTIONS Conducts necessary machine performance and diagnostic tests, interprets results and makes an independent decision as to the extent of machine repair. Uses troubleshooting methods to repair and diagnose machine and attachment failures and performs repairs according to time requirement guidelines (TRG) standards. Escalates unresolved issues to Technical

The Service Coordinator works closely with the Service Manager and Product Support Sales Representatives (PSSR) to ensure the continued growth of the client base and financial performance through the alignment of systems, people, and process. This role is responsible for managing the customer repair process and is the primary contact throughout the life of the repair. Thi

The Apprentice Rental Technician is responsible for preparing the rental fleet according to Western States' client care standards in order to meet or exceed the client's needs. Responsibilities include but are not limited to checking construction and support equipment in and out of inventory, loading and unloading rental fleet moving and organizing equipment throughout th

The Condition Monitoring Advisor is responsible for collecting all data available, on a particular machine, to provide recommended repairs, pricing, and cost of ownership solutions to our customers. This data is typically related to the 5 elements of condition monitoring, which includes fluid analysis, equipment inspections, electronic data, repair history, and site condi

The Forestry Application Specialist is a Sales Department position, but will work across Western States divisions of sales, parts, and service to help support the forestry industry and our customers throughout Western States territory. This position is responsible for conducting equipment demonstration and technical communication for the forestry machinery we represent, w

The Equipment Rental Technician is responsible for preparing the rental fleet according to Western States' standards in order to meet or exceed the client's needs. Responsibilities include but are not limited to checking construction and support equipment in and out of inventory, loading and unloading rental fleet, moving and organizing equipment throughout the yard, and

The Journeyman Truck Technician is responsible and capable for maintenance and repair to truck engine chassis and drivetrain, under the supervision of a Master level Technician or Service Foreman/Lead. Skillset includes include diagnosis, removing, repairing, installing, disassembling, assembling, rebuilding, and reconditioning, according to specifications. SUCCESS AT WES

The Field Service Technician independently repairs machines in the field, shop, or customer's location. This role removes, installs, repairs, and performs failure analysis of all Caterpillar engines, electrical systems, hydraulics, transmissions, and electronic and computer applications. Five years' experience and current CDL is required; Caterpillar experience is preferr

Repairs machines to the customer's satisfaction in the field, shop, or customer's location. Removes, installs, repairs, disassembles, assembles, performs failure analysis of all Caterpillar equipment including engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications. SUCCESS AT WESTERN STA

Repairs machines to the customer's satisfaction in the field, shop, or customer's location. Removes, installs, repairs, disassembles, assembles, performs failure analysis of all Caterpillar equipment including engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications. SUCCESS AT WESTERN STA

This position is responsible for promoting and selling all of Western States' product/service offerings to the customer for the assigned location. This position partners with customers to optimize their fleet/operations, shares best practices, works cross functionally to meet customer needs and objectively resolve issues. SUCCESS AT WESTERN STATES Western State's culture

We are seeking a highly skilled Data Engineer to join our team, focusing on creating and maintaining scalable data pipelines and modernizing our data architecture. The ideal candidate will have a strong background in software development and extensive experience with cloud services, particularly Microsoft Azure. ESSENTIAL FUNCTIONS Safety Actively cares, promotes, manages

ESSENTIAL FUNCTIONS Inspects machines and all attachments upon customer return for damage. Records fuel added and completes the check in process within 24 hours of the machines return. , fuel levels Completes operational inspection of all returned rental machines within 24 hours of machine being returned. Assists in coordination of shipping and receiving parts and equipme

The Journeyman Truck Technician is responsible and capable for maintenance and repair to truck engine chassis and drivetrain, under the supervision of a Master level Technician or Service Foreman/Lead. Skillset includes include diagnosis, removing, repairing, installing, disassembling, assembling, rebuilding, and reconditioning, according to specifications. SUCCESS AT WES

This position is responsible for receiving, shipping, delivery and picking up equipment for the Cat Rental Store (CRS). Inspects equipment to maintain proper operating condition and schedules any necessary repairs. Maintains outward appearance and mechanical condition of company truck. Organizes storage of equipment in a neat and orderly manner. SUCCESS AT WESTERN STATES